Hi Andrew,
Before re-loading the OS, there are a couple more things that you could check:
- Do you get any error message from FloTHERM XT?
- Is anything reported in the debug.log file (identified in the Config Services tab in lmtools)
Also, there should be additional debug information available:
- Set the MGLS_DEBUG_LOG_DIR environment variable to point to an empty folder. When you run FT XT, you should then get a file created in that folder which gives licensing checkout details.
And finally:
- At the top of your original report, it indicates that you have the MGLS_LICENSE_FILE variable set, but that is not shown in the "set" list at the bottom. This might be because you set it while running the utility, but it is worth making sure it is set now.
Regards,
David