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Alignment failed during adding of 3D model

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Hi everyone!

 

We're having problems with some of the 3D model assignment in Xpedition. For example when we want to assign a 3D model to our DSUB 9 (90deg) connector, an error occurs "failed to perform alignment", and the model does not appear at all (I understand that the alignment failed, I can align it manually if the model appears, but it doesn't). This problem occurs, if we try to add a model from the m3dl library or from other sources too, when you try to add the model, something happens, like it moves away a little bit but the extrusion doesn't change, and when you close the editor the error message is displayed. Do you have any ideas, why is this happening, or is there a way to disable auto alignment? Maybe the footprint is wrong or the padstack? (we used this component for several pcb-s so the footprint should be fine). Here's a few pictures about the problem:

 

Capture.PNG

Capture1.PNG

Capture2.PNG

 

Waiting for your answer,

 

Lac


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